Frequently Asked Questions

A: Our clinic focuses on delivering medical-grade treatments with a personalised approach. Every procedure is tailored to your skin type, concerns, and lifestyle. We use advanced technology and clinically proven products to ensure safe, effective, and lasting results.

A: Yes, all our practitioners are fully qualified, experienced, and trained in aesthetic procedures. We follow the latest safety protocols and continuously update our skills through accredited training programmes.

A: Absolutely. We operate under strict health and safety standards and maintain full insurance coverage for all treatments, giving our clients complete peace of mind.

A: We offer professional consultations where our experts assess your skin, discuss your goals, and recommend suitable treatments. In some cases, a small fee may apply, which can be redeemed against your chosen treatment.

A: During your consultation, our specialists will examine your skin and recommend the most suitable treatments for your goals. Whether you’re targeting fine lines, pigmentation, acne, or scarring, we’ll create a bespoke plan just for you.

A: Most treatments are designed to be comfortable, with minimal discomfort. For more intensive procedures, we use numbing creams or cooling technology to ensure a pleasant experience.

A: Treatment times vary depending on the procedure, but most sessions last between 30 and 60 minutes. You can usually resume your normal activities immediately afterwards.

A: Yes, combining treatments can often deliver superior results. We frequently create customised packages that target multiple skin concerns for optimal rejuvenation.

A: Most clients experience mild redness or sensitivity, which usually settles within a few hours. Your practitioner will provide detailed aftercare instructions tailored to your treatment.

A: Results vary by treatment. Some show improvement instantly, while others may take a few weeks as your skin regenerates. Consistency and maintenance are key for long-lasting effects.

A: Side effects are rare and typically mild, such as temporary redness, swelling, or tenderness. Our team will explain all potential reactions and how to care for your skin post-treatment.

A: Following a tailored skincare routine, using SPF daily, and booking maintenance treatments as advised by your practitioner will help preserve and enhance your results.

A: You can book online through our website, by phone, or in person at the clinic. We recommend scheduling consultations in advance to secure your preferred time. 

A: For certain treatments, yes. Patch tests help ensure your skin responds safely to the products or equipment used. Your practitioner will advise if one is required.

A: During your consultation, we’ll discuss your skin goals, medical history, and treatment options. Our aim is to create a plan that aligns with your needs and expectations.

A: We understand plans can change. We kindly ask for at least 24 hours’ notice if you need to reschedule or cancel your appointment to avoid any fees.